Tiny Chat
Live Chat integration with Slack
Summary
This page showcases Tiny Chat, a live chat tool that integrates with Slack, designed to boost sales and improve customer support. It details how the tool works, its key features, and pricing.
Target Audience
The target audience includes small to medium-sized businesses and entrepreneurs looking to enhance customer engagement and streamline support through live chat integrated with Slack. It also targets developers or agencies looking for developer-friendly chat solutions. It aims to provide value to sales and customer support teams.
Key Features
- Live chat integration with Slack
- Customizable chatbox appearance
- Automated chatbot interactions
- Visitor language adaptation
- Ability to set online time slots
- Option to display the company as online instead of a personal profile
- Widget control on specific website pages
- Dynamic title and subtitle settings (via js API)
- Dynamic trigger settings (via js API)
- Dynamic interaction sending (via js API)
- Display of user info and past chats in Slack (via js API)
- Message routing to different Slack channels (via js API)
- Credit link removal after subscription
Pain Points
- Need for immediate customer support responses
- Desire for seamless integration with existing communication tools (Slack)
- Requirement for cost-effective solutions
- Need for personalized customer interactions
- Difficulty in tracking conversation history
- Challenges in routing inquiries to the correct support channels
- Lack of automated feedback mechanisms
Usage Instructions
- Sign up with your Slack workspace to access the dashboard.
- Copy the unique script code.
- Paste the script into your website to install the Tiny Chat widget.
- Receive and respond to user messages directly in the #tiny-chat channel on Slack.
