What to notice
Summary
This is the marketing homepage for Dalopi, a French all-in-one restaurant POS software (cash register, self-service ordering kiosk, kitchen display system/KDS, online ordering, delivery, loyalty CRM, and accounting) published by H12 Tech, a French company based in Millau. The page emphasizes compliance with the French anti-fraud VAT law (ISCA/NF525, with SHA-256 cryptographic chaining), self-hosting/offline operation, 24/7 phone and remote support, transparent flat pricing (no commissions), a novel red blinking kitchen light feature for pending orders, 14 target sectors, 10 FAQ entries, customer testimonials (XKEBAB pilot restaurant and Frity Burger), and a blog. It also transparently discloses the software is recent with only two live deployments.
Target audience
French restaurant owners and managers — primarily kebabs, fast-food, pizzerias, sandwich shops, brasseries, food trucks and burger joints — who need an all-in-one, legally compliant (anti-fraud TVA) point-of-sale system. It also targets multi-location chains via the Enterprise plan and is pitched as built by restaurateurs for restaurateurs.
Key features
- Touchscreen cash register (POS) with menu management and cash sessions
- Self-service ordering kiosk (borne de commande) with integrated payment
- Kitchen Display System (KDS) with real-time order tickets (no paper)
- Novel red blinking kitchen light that alerts staff to pending orders (Tuya/Smart Life Wi-Fi switch, works offline via LAN)
- Online ordering (click & collect / delivery) with Stripe payment, no platform commission
- Delivery management with courier board (Dalopi Livreur)
- Anti-fraud TVA compliance (ISCA): inalterability, SHA-256 chaining, automatic Z-ticket closings, publisher attestation
- Self-hosted option that runs without internet (Classique plan)
- CRM, loyalty program (QR loyalty card), SMS/email campaigns
- Incoming call recognition (Bbox integration) showing client name, loyalty credit and usual order
- Inventory, suppliers, staff time-tracking with anti-cheat QR pointage
- Accounting with FEC export; statistics (traffic, products, clients, team)
- Mobile app (PWA & Android) for clients with order tracking
- 24/7 phone and remote support; automated <5 min install script
Pain points
- French legal obligation to comply with the anti-fraud TVA law (ISCA/NF525) — Dalopi provides the publisher attestation
- Time-wasting, rigid software ("des logiciels qui me faisaient perdre du temps") — built by restaurateurs
- Long queues at counters — addressed by self-service kiosks
- Lost/forgotten kitchen orders during rush — addressed by the blinking light + KDS
- Platform commissions on online orders — avoided via direct Stripe ordering
- Cloud/SaaS lock-in and hidden fees — avoided via self-hosting, no commissions, data ownership
- Internet outages stopping the cash register — addressed by the offline Classique server plan
- Juggling multiple tools (POS, kitchen, delivery, CRM, accounting) — consolidated into one installation
- Poor support availability — addressed by 24/7/365 phone and remote support
Usage instructions
Prospects request a free demo or call the sales line (Mon–Fri 9–12h, 14–17h). After subscribing, installation takes under 5 minutes via an automated script on a standard Linux server (Classique plan includes on-site install and training); the Tablets plans run on the customer's Android tablets with no on-site install. Ongoing support is via the 24/7 phone SAV (06 52 97 22 53) with remote interventions and configuration performed by the team. Customers then use the single interface for cash register, kiosk, kitchen display, online ordering, delivery, loyalty and reporting.